Privacy Policy – How 2 jbat Protects Your Data in Pakistan

2 jbat takes the privacy of its players seriously. This document explains what personal information we collect when you use our platform, why we collect it, how it is used, and what rights you have in relation to your own data. We have written this policy in plain English so that it is actually useful to you as a player, not just a legal formality.

This policy is read alongside our Terms and Conditions and our Responsible Gaming policy, both of which contain additional provisions that relate to how we handle certain categories of information about you. Where those documents address data handling, this Privacy Policy provides the fuller context.

2 jbat may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will also notify registered players directly via email or an in-platform notification. Continuing to use 2 jbat after a policy update means you accept the revised version.

2 jbat collects personal information in several ways – directly from you during registration and account use, automatically through your interaction with the platform, and from third-party payment processors when you make transactions. Here is a breakdown of the main categories:

We do not collect any special category data – such as health information, political opinions, or biometric data – except where it is directly relevant to responsible gaming assessments and provided voluntarily by the player or their representative.

The data 2 jbat holds about you is used for specific, legitimate purposes. We do not use your data for anything other than what is described here:

• Account operation: To create, maintain, and manage your 2 jbat account. This includes processing your login, storing your preferences, and maintaining your betting and gaming history.
• Identity verification: To verify your identity in compliance with our KYC obligations before processing withdrawals. This protects both you and the platform from fraudulent activity.
• Payment processing: To process your deposits and withdrawals through your chosen Pakistani payment method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card). We share transaction data with our payment partners only as necessary to complete the transaction.
• Customer support: To investigate and respond to your queries, complaints, and requests. Support interactions are logged so that previous conversations are available to agents assisting you.
• Fraud prevention and security: To detect and prevent fraudulent transactions, multiple account creation, money laundering, and other prohibited activity on 2 jbat. This includes analysing betting patterns and transaction behaviour where there are grounds for concern.
• Responsible gaming monitoring: To monitor for signs of problem gambling and apply or maintain any limits or restrictions you have set, or that our responsible gaming team has determined are necessary.
• Platform improvement: To understand how players use 2 jbat, which features are popular, and where the platform can be improved. Usage data used for this purpose is aggregated and does not identify individual players.
• Marketing communications: To send you promotional offers, news about new games or sports markets, and other communications that may be of interest. You can opt out of marketing communications at any time from your account settings or by contacting support.
• Legal and regulatory compliance: To meet any obligations 2 jbat has under applicable law, to respond to lawful requests from authorities, and to enforce our Terms and Conditions.

2 jbat processes your personal data on the following legal bases:

• Contract performance: Processing your identity data, contact data, and financial data is necessary to fulfil the contract between you and 2 jbat – specifically, to operate your account and process your bets and payments.
• Legitimate interests: Fraud prevention, security monitoring, responsible gaming monitoring, and platform improvement are conducted on the basis of 2 jbat's legitimate interests in operating a safe and compliant gaming platform.
• Legal obligation: Identity verification and certain transaction record-keeping are required by applicable law and are processed on this basis.
• Consent: Marketing communications are sent on the basis of your consent. You can withdraw consent for marketing at any time without affecting your account or the other services 2 jbat provides to you.

2 jbat does not sell personal data. We share your information only in the following circumstances and only to the extent necessary:

• Payment processors: When you deposit or withdraw, we share the transaction details required to complete the payment with your chosen payment provider – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT gateway, or card processor. These providers are contractually obligated to handle your data securely and only for the purpose of processing the transaction.
• Game and technology providers: Live casino games and certain slots on 2 jbat are powered by third-party studio and software providers. These providers receive anonymised or pseudonymised session data necessary to deliver and record gameplay. They do not receive your full identity or payment details unless you interact with them directly for support.
• Fraud prevention services: 2 jbat may share data with specialist fraud detection partners to identify and block suspicious activity. These partners process data solely for fraud prevention purposes under strict data processing agreements.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by law, or when we believe disclosure is necessary to protect the safety of our players or to investigate suspected fraud or illegal activity.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of the business. We will notify affected players if such a transfer occurs and if it results in a material change to how your data is handled.

Because 2 jbat is a Pakistani Rupee platform, we work exclusively with Pakistani payment methods and local payment infrastructure. This has specific implications for how payment data is handled:

Mobile wallets (Easypaisa, JazzCash, NayaPay, SadaPay): When you deposit via a mobile wallet, 2 jbat receives a confirmation from the wallet provider that includes your wallet number and the transaction amount. Your mobile wallet PIN and full account credentials are never transmitted to or stored by 2 jbat. We use the wallet number to match the deposit to your 2 jbat account and to process withdrawals back to the same wallet.

Bank transfers (IBFT): When you deposit or withdraw via IBFT, 2 jbat receives your bank account number and the transaction reference from the bank. This information is stored in your transaction history and used for withdrawal matching and fraud prevention purposes.

Visa and Mastercard: Card payments on 2 jbat are processed through a PCI-DSS compliant payment gateway. 2 jbat does not store your full card number, CVV, or card expiry date. We hold only the last four digits of your card for identification purposes when matching withdrawals.

All financial data stored by 2 jbat is held in encrypted form. Access to financial records is restricted to authorised personnel with a direct operational need.

2 jbat uses cookies and similar tracking technologies to make the platform work properly, to understand how it is used, and to personalise your experience. Here is what we use and why:

• Essential cookies: These are necessary for the platform to function. They keep you logged in during your session, maintain your bet slip, and remember your account preferences. You cannot opt out of essential cookies without losing core platform functionality.
• Analytics cookies: These help 2 jbat understand which pages and features are most used, how players navigate the platform, and where issues occur. The data is aggregated and not linked to identifiable individuals. We use this information to improve the platform continuously.
• Personalisation cookies: These remember your preferences – such as your preferred sport, language settings, and display options – so that 2 jbat feels consistent between sessions.
• Marketing cookies: If you have consented to marketing, these cookies help us understand which promotions you engage with and deliver relevant offers. You can withdraw consent for marketing cookies through your account settings.

You can manage cookie preferences through your browser settings. Note that disabling cookies beyond essential ones may affect your experience on 2 jbat but will not prevent you from accessing the core betting and gaming functionality.

2 jbat retains personal data for as long as it is necessary for the purposes described in this policy, subject to applicable legal retention requirements. The following general retention guidelines apply:

• Account data: Retained for the duration of your account and for a period of five years after account closure, to meet legal and compliance obligations.
• Transaction records: Deposit, withdrawal, and betting records are retained for a minimum of five years from the date of each transaction to comply with financial record-keeping requirements.
• KYC and identity documents: Retained for five years from the date of submission or from the date of account closure, whichever is later.
• Support communications: Retained for two years from the date of the interaction, unless the communication relates to a formal complaint or legal matter, in which case it is retained for five years.
• Marketing data: Retained until you withdraw consent for marketing communications. Withdrawal of consent does not affect data retained for other purposes such as transaction records.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

As a 2 jbat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at support@2jbat.im:

We respond to all data rights requests within 30 days. Where a request is complex or involves a large volume of data, we may extend this to 60 days and will notify you of the extension. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

2 jbat maintains a comprehensive information security programme to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. The key technical and organisational measures we apply include:

• All data transmissions between your device and 2 jbat are encrypted using 256-bit SSL (TLS 1.2 or higher). The padlock in your browser confirms this connection is active.
• Player passwords are stored using strong one-way hashing. Even 2 jbat employees cannot retrieve your plain-text password. If you forget your password, it must be reset rather than retrieved.
• Access to personal and financial data within 2 jbat systems is restricted on a need-to-know basis. Employees access only the data required to perform their specific role.
• Regular security audits and penetration testing are conducted by independent third parties to identify and address potential vulnerabilities.
• Two-factor authentication (2FA) is available for all 2 jbat player accounts and is strongly recommended. Enabling 2FA adds a second layer of protection beyond your password.
• Our payment processing systems are PCI-DSS compliant, meaning they meet the industry standard for handling card and payment data securely.

While 2 jbat takes all reasonable steps to protect your data, no internet platform can guarantee absolute security. You also play a role in keeping your account secure by choosing a strong, unique password, not sharing your login credentials, and logging out on shared devices. If you notice any suspicious activity on your 2 jbat account, contact support immediately.

2 jbat does not knowingly collect personal data from anyone under the age of 18. Our platform is exclusively for adults. During registration, players are required to confirm that they are 18 or over, and we may request age verification documents before processing withdrawals.

If we discover that an account has been registered by a player under 18, we will close the account immediately, void any associated winnings, return any deposited real-money funds, and permanently delete all personal data associated with that account. If a parent or guardian believes their child has registered on 2 jbat, they should contact us immediately at support@2jbat.im so we can take action promptly.

2 jbat uses certain personal and behavioural data specifically to fulfil our responsible gaming obligations. This use of data is distinct from commercial data processing and is carried out in the player's interest:

Our responsible gaming monitoring analyses account-level data – including deposit frequency, session duration, bet sizes relative to deposit history, and changes in player behaviour over time – to identify patterns that may indicate problem gambling. Where our monitoring flags a concern, a responsible gaming review may be initiated.

This data is not used for marketing purposes and is not shared with any third party except where required by law or by a formal referral to a gambling support service that the player has consented to. Players retain the right to set their own limits, request self-exclusion, and access responsible gaming support at any time through their account settings or by visiting our Responsible Gaming page.

2 jbat reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable law. The "Last Updated" date at the top of this page always reflects the most recent revision.

For material changes that significantly affect how we handle your personal data – such as a new category of data collection, a new third-party sharing arrangement, or a change to your rights – we will provide advance notice via email to registered players and/or through a prominent notification on the 2 jbat platform. Where required by law, we will seek fresh consent before applying a material change.

Your continued use of 2 jbat following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. If you do not accept a material change, you should stop using the platform and contact support to close your account and arrange return of your balance.

If you have any questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, please contact 2 jbat through any of the following channels:

• Email: support@2jbat.im – mark your message "Privacy Request" for fastest routing.
• Live Chat: Available 24/7 on the 2 jbat platform when logged in. Ask to be connected to a privacy or data request handler.
• WhatsApp / Telegram: Contact details available in the Support section of your account.

For questions specifically about responsible gaming and self-exclusion, the dedicated resources available on our Responsible Gaming page may also be helpful. For broader questions about how 2 jbat works, our FAQ page covers the most commonly asked questions from Pakistani players.